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Privacy Policy

  • 1. Introduction

    SmartInfra Hub ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this Privacy Policy carefully.

    By using the Service, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.

  • 2. Information We Collect

    We may collect personal and non-personal information from you in various ways, including but not limited to:

    • • When you register for an account or interact with the Service through a mobile app, web app, or other platforms we provide.

    • • When you use the Service to access features, submit data, or perform activities such as filling out forms, conducting tests, or inspections.

    • • When you communicate with us through email, customer support, or other communication channels.

    • • When you participate in surveys, promotional activities, or events related to the Service.

    We may collect personal and non-personal information from you in various ways, including but not limited to:

    • • Personal Information: Such as your name, email address, phone number, billing details, and any content you share or information you choose to provide.

    • • Location Data: Information about your device's physical location, collected to enhance features like weather-related insights, displaying your location on maps relative to project features and data points, or auto-filling forms with location details, with an option to update this data.

    • • Device and Usage Information: Including your IP address, device type, operating system, browser type, app version, and details about your interactions with the Service, such as the pages you visit, features you use, and actions you take.

    This information helps us improve the functionality, performance, and overall user experience of the Service, including both mobile and web applications.

  • 3. How We Use Your Information

    We may use the information we collect for various purposes, including to:

    • • Provide, maintain, and improve the Service

    • • Personalize your experience on the Service

    • • Communicate with you about the Service, including updates, promotions, and customer support

    • • Monitor and analyze usage and trends to improve the Service

    • • Detect, prevent, and address technical issues and security risks

    • • Comply with legal obligations and enforce our terms of service and other agreements

  • 4. Disclosure of Your Information

    We may share your personal information with third parties in certain circumstances, such as:

    • • With service providers who help us operate and maintain the Service

    • • When required by law or to comply with legal processes

    • • To protect our rights or the rights of others, including to prevent fraud or enforce our terms of service

    We do not sell, trade, or otherwise transfer your personal information to third parties for their own marketing purposes without your consent.

  • 5. Data Retention and Security

    We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.

    We will retain your personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.

  • 6. Accessing and Updating Your Information

    You may access, update, or delete your personal information through your account settings on the Service. If you have any questions or concerns about your personal information, please contact us at support@smart-structures.com.

  • 7. Third-Party Links

    The Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You access and use such third-party websites or services at your own risk.

  • 8. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website. Your continued use of the Service after the changes become effective constitutes your acceptance of the updated Privacy Policy.

  • 9. Contact Us

    If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@smart-structures.com.

  • 10. International Users

    If you are using the Service from outside the country in which we operate, please be aware that your personal information may be transferred to, stored, and processed in the country where our servers are located and our central database is operated. By using the Service, you consent to the transfer of your personal information to the country in which we operate and the use and disclosure of your personal information in accordance with this Privacy Policy.

  • 11. Children's Privacy

    The Service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to remove that information from our systems and delete the child's account.

  • 12. Your Rights and Choices

    Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your personal information, or object to or restrict the processing of your personal information. To exercise any of these rights, please contact us at the email address provided above.

  • 13. California Privacy Rights

    California residents may have additional privacy rights under the California Consumer Privacy Act (CCPA). See more at: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/. Users are able to change their personal information by emailing us at support@smart-structures.com. According to CCPA, we honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

  • 14. European Union and United Kingdom Users

    If you are using the Service from the European Union or the United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR) or the United Kingdom's data protection laws. See more at https://eur-lex.europa.eu/eli/reg/2016/679/oj. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at support@smart-structures.com.

  • 15. Updates to This Policy

    We may change this Privacy Policy from time to time to reflect changes in our practices, the Service, or applicable law. If we make changes, we will notify you by revising the date at the top of the Privacy Policy and, in some cases, we may provide you with additional notice, such as adding a statement to our homepage or sending you an email notification. We encourage you to review the Privacy Policy periodically to stay informed about our information practices and the ways you can help protect your privacy.